Anyone who’s ever stared at a car loan bill and wondered, “Wait, how do I actually pay this thing?” knows the feeling. Lobel Financial handles auto loans for a wide range of credit profiles, and getting your payment in on time doesn’t have to be a puzzle. This guide walks through every payment method, how to reach customer service, and what to expect from the online account portal — plus the regulatory context that matters.

Customer Reviews (Yelp): 212 reviews ·
Phone Number: (714) 995-3333 ·
Address: 1150 N Magnolia Ave, Anaheim, CA 92801 ·
CFPB Enforcement Action: 2020

Quick snapshot

1Confirmed facts
2What’s unclear
  • Exact PO Box for payments (not listed in top results)
  • Mobile app availability (no official confirmation)
  • Accepted payment methods beyond check and online (not explicitly listed)
3Timeline signal
  • September 21, 2020: CFPB files enforcement action against Lobel Financial regarding LDW product (CFPB Enforcement)
4What’s next
  • Customers should verify payment methods and fees directly with Lobel Financial before due dates
  • Monitor for any changes to online portal or payment processing policies

Below is a concise data table that captures the most essential contact and operational details for Lobel Financial.

Key facts about Lobel Financial at a glance
Label Value
Headquarters 1150 N Magnolia Ave, Anaheim, CA 92801
Phone Number (714) 995-3333
Yelp Reviews 212 reviews
CFPB Enforcement Action 2020
Customer Service Hours (Weekdays) Monday–Friday 6 am–7 pm PT
Customer Service Hours (Saturday) Saturday 6 am–3 pm PT
Online Account Access 24/7 after registration
MoneyGram Receive Code 4042
Western Union City Code LOBEL
Western Union State Code CA
Claims Toll-Free Number 888-844-5899
Credit Cards Accepted Directly by Phone No

How do I make a Lobel Financial payment?

Lobel Financial offers several ways to pay your auto loan, each with its own process and timing. The key is knowing which method fits your situation and when the payment needs to be submitted to count on time.

What payment methods does Lobel Financial accept?

  • Online via the customer portal: Eligible accounts can make a one-time payment using a Visa or MasterCard debit card or by ACH with a routing and bank account number (Lobel Financial Make a Payment).
  • By phone: Call (714) 995-3333 to pay using a routing and checking account number or a debit card with Visa, Discover, or MasterCard logo. A convenience fee applies except where prohibited by law (Lobel Financial Make a Payment).
  • By mail: Send a check or money order with your account number written on it to PO Box 3000, Anaheim, CA 92803-3000 (Lobel Financial Make a Payment).
  • MoneyGram: Pay with cash or PIN-based debit cards at any MoneyGram agent using Receive Code 4042 (Lobel Financial Make a Payment).
  • Western Union Quick Collect: Use city code LOBEL and state code CA along with your account number (Lobel Financial Make a Payment).
The catch

Lobel Financial does not accept credit cards directly for payments made by phone. If you want to use a credit card, you’ll need to go through MoneyGram online, which may charge its own fees.

Where do I send my Lobel Financial payment?

For mail payments, the official address is PO Box 3000, Anaheim, CA 92803-3000. Always include your account number on the check or money order to ensure proper crediting (Lobel Financial Make a Payment).

Can I pay my Lobel Financial loan online?

Yes. The online payment portal is available 24/7 after you register for an account. Payments made before 4:30 pm Pacific Time are processed the same business day (Lobel Financial Customers page).

Bottom line: Lobel Financial offers multiple payment channels, but the online portal and phone payments are the fastest for same-day processing. Mail payments require planning for delivery time. Third-party services like MoneyGram and Western Union add convenience but may involve extra fees.

How do I contact Lobel Financial customer service?

Getting through to the right person at Lobel Financial can save you time and frustration. Here’s exactly who to call and when.

What is Lobel Financial’s customer service phone number?

The main customer service number is (714) 995-3333. This same number handles account questions, payments, collections, complaints, and credit report disputes (Lobel Financial Contact Us).

Hours are Monday–Friday 6 am to 7 pm Pacific Time and Saturday 6 am to 3 pm Pacific Time (Lobel Financial Customers page).

What is Lobel Financial’s mailing address?

The corporate mailing address is PO Box 3000, Anaheim, California 92803-3000 (Lobel Financial Contact Us). For insurance documents, use PO Box 390007, Minneapolis, MN 55439-0007 (Lobel Financial Customers page).

What is Lobel Financial’s physical address?

The corporate office is located at 1150 N. Magnolia Ave., Anaheim, California 92801-2605 (Lobel Financial Contact Us).

Bottom line: Customer service is available six days a week by phone. For insurance or claims matters, use the dedicated addresses and numbers — don’t send insurance documents to the general PO Box.

How do I use the Lobel Financial online login to pay?

Managing your account online is the most convenient way to stay on top of payments. Here’s how to get started.

How do I register for a Lobel Financial online account?

Visit the Lobel Financial homepage and click “Register My Account” to begin the self-service registration process (Lobel Financial Home). You’ll need your email address and account information to set up login credentials.

What if I forgot my password?

The login page includes a “Forgot your password?” link that allows you to reset your credentials. The customer portal is hosted on a secure third-party platform (secured-server.biz Customer Login).

Why this matters

Online account access gives you 24/7 visibility into your loan balance, payment history, and due dates. For customers who prefer not to call or mail payments, this is the most reliable self-service option.

What types of auto financing does Lobel Financial offer?

Lobel Financial positions itself as a “Full Spectrum Financing” lender, meaning it works with borrowers across the credit spectrum — from prime to sub-prime (Lobel Financial Home).

What is Full Spectrum Financing?

Full Spectrum Financing means Lobel Financial considers applicants with a wide range of credit scores, not just those with excellent credit. They specialize in prime to sub-prime motor vehicle retail installment contracts (Lobel Financial Home).

Does Lobel Financial work with subprime borrowers?

Yes. Their business model explicitly includes subprime borrowers, which is why they are a common option for people who have had credit challenges but need a car loan.

Bottom line: Lobel Financial fills a specific niche in the auto lending market — borrowers with less-than-perfect credit who still need financing. The trade-off is that interest rates and fees may be higher than prime lenders.

What should I know about Lobel Financial’s CFPB enforcement?

In September 2020, the Consumer Financial Protection Bureau (CFPB) took enforcement action against Lobel Financial regarding its Loss Damage Waiver (LDW) product (CFPB Enforcement Action).

What was the CFPB action against Lobel Financial?

The CFPB alleged that Lobel Financial engaged in unfair practices related to its LDW product. LDW covers repair costs and, in case of total loss, cancels the borrower’s remaining balance. The enforcement action resulted in a consent order requiring changes to how the product was marketed and administered.

What is the LDW product?

Loss Damage Waiver is an optional product that protects borrowers from financial responsibility if their financed vehicle is damaged or totaled. It’s similar to gap insurance but structured differently. The CFPB’s action focused on how Lobel Financial handled LDW charges and disclosures.

The upshot

For Lobel Financial customers, the CFPB enforcement means there is regulatory oversight of how LDW products are sold and managed. If you have questions about LDW charges on your account, contact the claims department at 888-844-5899 or Claims@LobelFinancial.com (Lobel Financial Contact Us).

Timeline

  • September 21, 2020: CFPB files enforcement action against Lobel Financial regarding LDW product (CFPB Enforcement).

What’s confirmed and what’s unclear

Confirmed facts

  • Phone number (714) 995-3333 from Yelp and official site (Lobel Financial Contact Us).
  • Physical address 1150 N. Magnolia Ave., Anaheim, CA 92801-2605 (Lobel Financial Contact Us).
  • CFPB enforcement action in 2020 regarding LDW product (CFPB Enforcement).
  • Specializes in prime to sub-prime auto contracts (Lobel Financial Home).
  • Online payments accepted via ACH or debit card (Lobel Financial Make a Payment).
  • Mail payments to PO Box 3000, Anaheim, CA 92803-3000 (Lobel Financial Make a Payment).
  • Customer service hours: Mon–Fri 6 am–7 pm PT, Sat 6 am–3 pm PT (Lobel Financial Customers page).
  • MoneyGram Receive Code 4042 (Lobel Financial Make a Payment).
  • Western Union city code LOBEL, state code CA (Lobel Financial Make a Payment).
  • Claims toll-free number 888-844-5899 (Lobel Financial Contact Us).

What’s unclear

  • Exact PO Box for payments (not listed in top results).
  • Mobile app availability (no official confirmation).
  • Accepted payment methods beyond check and online (not explicitly listed).
  • Exact fee amounts for online and phone payments.
  • Whether recurring automatic payments (autopay) are available.

Quotes from customers and regulators

“I have been paying my car payment online for over a year now. It’s easy to use and I can see my balance and payment history.”

— Yelp reviewer (anonymous), Yelp Lobel Financial brand page

“The CFPB found that Lobel Financial engaged in unfair acts or practices in connection with its Loss Damage Waiver product.”

— CFPB announcement, CFPB Enforcement Action

“They do not offer recurring payments. You either have to mail a payment each month or pay online with a $5.00 fee.”

— Yelp reviewer (anonymous), Yelp Lobel Financial brand reviews

“Lobel Financial’s customer service center hours are Monday–Friday 6 am to 7 pm Pacific Time and Saturday 6 am to 3 pm Pacific Time.”

— Lobel Financial official site, Lobel Financial Customers page

For Lobel Financial customers in the US, the choice is clear: use the online portal for same-day processing before 4:30 pm PT, or plan ahead with mail or third-party services. Without autopay, staying on top of monthly due dates is your responsibility — set a reminder, or call customer service to confirm your options.

Frequently asked questions

Is there a Lobel Financial mobile app?

Lobel Financial does not appear to offer a dedicated mobile app for customer account management. The online portal is accessible through a mobile web browser.

Is Lobel Financial a legitimate company?

Yes, Lobel Financial is a legitimate auto finance company headquartered in Anaheim, California. It is licensed to operate in multiple states and is subject to regulatory oversight, including a 2020 CFPB enforcement action.

How long does it take to process a Lobel Financial payment?

Payments made online or by phone before 4:30 pm Pacific Time are processed the same business day. Mail payments take longer depending on delivery time.

Can I make payments without an online account?

Yes. You can pay by mail, by phone, through MoneyGram, or through Western Union without registering for an online account.

What payment methods does Lobel Financial accept?

Lobel Financial accepts ACH transfers, debit cards (Visa, MasterCard, Discover), checks, money orders, MoneyGram, and Western Union. Credit cards are not accepted directly by phone.

Does Lobel Financial offer autopay?

Based on available information, Lobel Financial does not appear to offer recurring automatic payments. Customers must initiate payments manually each month.

What is Lobel Financial’s customer service number for claims?

The dedicated claims toll-free number is 888-844-5899, and the claims email is Claims@LobelFinancial.com.

How do I update my address or contact information with Lobel Financial?

You must call customer service at (714) 995-3333 to update your address, phone number, or email address. This cannot be done solely through the online portal.